Troubleshooting¶
When to use¶
Use this page when a user action fails or an expected menu/page is missing.
Prerequisites¶
- Access to your current workspace.
- Ability to report route, context, and error message.
Steps¶
- Verify workspace and context selectors (account/endpoint).
- Check whether feature is enabled globally (Admin settings).
- Confirm endpoint capability for the selected context (IAM, browser, sns, metrics).
- Retry and capture exact error text.
- If needed, ask ops/admin to check audit trail and backend logs.
Expected result¶
You can identify whether the issue is permission, feature flag, endpoint capability, or operational failure.
Limits / feature flags¶
Note
AccessDenied from backend is expected behavior when IAM/S3 denies the action.
Related pages¶
Visual example¶
